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Terms of Service

Last Updated: January 12, 2026

1. Acceptance of Terms

By accessing and using the website of Pondz Technical Services ("Website"), you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service. We reserve the right to update or change our Terms of Service at any time without notice.

2. Services Description

Pondz Technical Services provides professional water solutions, borehole drilling, solar power systems, and agricultural irrigation services in Uganda. Our services include:

  • Smart Water & Irrigation Systems
  • Professional Borehole Drilling
  • Solar Power Installation & Infrastructure
  • Water Pump Supply & Installation
  • Generator & Equipment Supply
  • System Maintenance & Support

3. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on our Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the Website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

4. Disclaimer of Warranties

The materials on our Website are provided "as is". Pondz Technical Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

5. Limitations of Liability

In no event shall Pondz Technical Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our Website, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage.

6. Service Quotations & Pricing

All quotations provided are estimates only and are valid for 30 days from the date of issue. Final pricing may vary based on:

  • Site-specific conditions and terrain
  • Distance from our service center
  • Material and equipment availability
  • Labor costs and market fluctuations
  • Government taxes and regulations

7. Payment Terms

Payment terms for services will be agreed upon in writing before work commences. We accept cash, bank transfer, and mobile money payments. A deposit may be required to secure project scheduling. All payments must be made before final handover of equipment or completion of services unless otherwise agreed in writing.

8. Installation & Maintenance

Pondz Technical Services guarantees professional installation of all supplied equipment according to manufacturer specifications and local regulations. We provide:

  • Professional installation services
  • Initial system testing and commissioning
  • User training and documentation
  • Warranty coverage as specified
  • After-sales support and maintenance services

9. Product Warranty

All equipment supplied by Pondz Technical Services comes with manufacturer warranties. Extended warranty and maintenance packages are available for purchase. Warranty does not cover:

  • Damage from improper use or negligence
  • Damage from natural disasters or acts of God
  • Unauthorized repairs or modifications
  • Normal wear and tear
  • Lack of maintenance or failure to follow operating instructions

10. Client Responsibilities

The client is responsible for:

  • Providing safe and accessible work areas
  • Providing accurate information about site conditions
  • Obtaining necessary permits and approvals from local authorities
  • Following all safety instructions provided by our team
  • Regular maintenance of installed systems
  • Reporting issues promptly for warranty claims

11. Site Access & Safety

The client must ensure safe access to the work site for our personnel and equipment. Pondz Technical Services is not responsible for any accidents, injuries, or damage that occurs due to unsafe site conditions or lack of cooperation from the client. The client must comply with all OSHA and local safety regulations during our work on their property.

12. Termination of Services

Either party may terminate services with written notice. If terminated by the client after work has commenced, the client is liable for payment of work completed, materials supplied, and associated costs incurred. Termination does not relieve the client of financial obligations already incurred.

13. Intellectual Property

All original content, designs, and documentation on our Website are the exclusive property of Pondz Technical Services. You may not reproduce, publish, or distribute any content without our explicit written permission.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

15. Limitation of Liability for Website

In no case shall Pondz Technical Services, its directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages arising out of your use of or access to our Website.

16. Indemnification

You agree to indemnify and hold harmless Pondz Technical Services, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms of Service or your use of our services.

17. Governing Law

These Terms of Service are governed by the laws of the Republic of Uganda. Any disputes shall be subject to the exclusive jurisdiction of the courts of Uganda.

18. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms of Service constitute the entire agreement between you and Pondz Technical Services regarding your use of our Website and services. Any prior agreements or understandings are superseded by these Terms.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

By using Pondz Technical Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.